In the context of the hospital's SysOps team, what action should be taken to mitigate access issues?

Selecting or creating a valid IAM role is essential for addressing access issues within a cloud environment, particularly in a sensitive context like a hospital. IAM, or Identity and Access Management, allows organizations to control who can access resources and what actions they can perform.

In a hospital setting, it is crucial to ensure that users have the correct permissions to access applications or data pertinent to their responsibilities while safeguarding sensitive information, such as patient records. By implementing or refining an IAM role, the SysOps team can tailor access permissions to align with individual employee roles, thus enhancing security and compliance with regulations such as HIPAA.

This approach enables fine-grained access control, reducing the risk of unauthorized access while ensuring that authorized personnel can effectively perform their duties. Proper IAM roles can also facilitate auditing and monitoring, allowing the team to track who accessed what and when, further securing sensitive data and maintaining operational integrity.

In contrast, increasing data storage capacity does not address access issues directly, nor does removing internet access for all employees help in managing permissions. Limiting access to patient records to doctors only may not be sufficient or appropriate for all situations, as other healthcare professionals may also need access to this data for legitimate reasons.